This could be caused by a variety of things, Are you broadcasting both B and G access or only B or only G? Is he using a B or G card? Did you change the password? Is it broadcasting on a channel that his card can receive ( some cards only receive limited channel, like 10 and 11.) Are the airport and card set to the same encryption 64, 128? Is encryption on? Did you try turning it off? Does his laptop even see the airport? Does it see it but not connect? If you can give more details about the setup for the Airport and Laptop. good Luck On Jun 23, 2004, at 9:43 AM, patdart wrote: > My son's wife is here and has always been able to connect to my > wireless without problems before, but cannot seem to do so since I > changed to the Airport Extreme. She's running Windows XP. Can anyone > tell me how to do it? I'm wondering if she needs to hook directly to > the modem for settings as Macs do. > > Thanks in advance, > > Pat