[iBook] Entourage crashing

B G briang113 at pacbell.net
Fri Jul 8 10:27:22 PDT 2005


I was not too clear on my first post. It does not have to be an  
attachment but could be a corrupt email itself.

Limiting the size of the message that is downloaded (Accounts/tools/ 
options)will sometimes stop the corrupt portion from crashing entourage.

If that works you download the remainder of each message individually  
to find the corrupt email.


Brian



On Jul 7, 2005, at 12:01 PM, Stan Marks wrote:

>
> On Jul 7, 2005, at 1:41 PM, B G wrote:
>
>
>> I had a similar problem not to long ago, it turns out there was a  
>> corrupt file attachment. Try limiting the attachment down load  
>> size to a small number(preferences) then once it downloads the  
>> messages, delete the attachments from the server or If you can  
>> access the account using a different client try removing the  
>> message/attachments from the server.
>> That solved my problem.
>>
>
> Brian,
>
> I checked all the messages on my server via their webmail and saw  
> nothing indicating any attachments. I also checked back through the  
> files I've downloaded with Mail and found one attachment of 1.4 MB,  
> but Entourage had already managed to download that one. I'm  
> convinced that the problem is most likely on the ISP's end and have  
> emailed tech support.
>
> Thanks...
>
> -- 
> Stan Marks
>
> A waist is a terrible thing to mind.
>
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