On 22/4/03 10:20 pm, "Jon Chaplin" <saint at waszup.com> wrote: >> I would/have, Robert, but still awaiting my replacement card about 7 >> weeks >> since it was rma'ed back to the states; your then tech support people >> "Bill" >> [your brother I believe} failed to give me any fb and declined to >> return any >> of my calls or emails. >> >> Maybe Sonnet is the way to go at least their cards are available and >> they >> work. >> >> Feel free to objectively discuss any of the history here RJ >> >> But right now it will be 2 months plus, since you received my card and >> there >> is still no definitive timescale as to when the new card will be >> returned, >> even hints that the cube format design is not yet even finished, let >> alone >> at the build house... >> >> John Guy > > I've had terrible support with Powerlogix also, calls and emails never > returned. Went on for about three months, then when I got my card back > it was missing a part. I just threw it away and called it a loss. It > wasn't worth my trouble. > > And so began my dis-like of Texans... > > Powerlogix burns people like all the Powerbook users that got stranded > for months (http://www.macintouch.com/powerlogixblue.html), that's why > I'll never buy from them again. It makes me kinda sad that Newer went > out of business and not these guys... All of a sudden I feel not as happy as b4... Lets see if RJ can indeed resolve this, or that you will have the right to say "I told you so" JG