On 24/4/03 7:51 pm, "Todd Masco" <cube-list-local at babayaga.org> wrote: >> In addition, in the other mails that I didn't post to the forum ( >> because >> that could be perceived as being OTT, or bludgeoning as I think you >> put it) > > Well, sometimes you just have to bludgeon :) > > I'm somewhat sympathetic to Robert not just because PL is one of a few > companies that still takes the cube seriously, but because I once ran a > small tech business and there's a lot that a CEO has to juggle... > > But ultimately the customers must come first. I meant my comment to be > more of the "more flies with honey than vinegar" type of advice than > anything else. As I mentioned before, I've been where you are with > them myself, at the end of last year - if I hadn't been able to get a > Powermac to bridge the time I think I would've got postal. > > -- Todd > Todd Your reply was read in the sprit it was intended, normally I would share your empathy with the CEO, however, as you rightly point out customers do ultimately come first. After two months I don't feel like I am coming first anymore... John Guy