[CUBE] Firewire problems

[Laurie A Duncan]

Here's Maxtor's warranty policy - they can tell by your serial number if
your still covered in most cases, if you can't find proof of purchase.

<http://www.maxtor.com/en/support/service/warranty/warranty_faq.htm>

Laurie
-- 
AOL IM/iChat: cubeownernyc
http://www.cubeowner.com
Home of The Mac Cube FAQ!

On 1/20/03 10:28 PM, franc-b at shaw.ca typeth:

> Im pretty sure that the disk usually dismount properly every time
> before this problem first started, because usually i leave the power on
> to the drive on all the time, when my cube goes to sleep the drive
> spins down, also when it's unmounted it spins down. so it used to be on
> always. also the drive is powered. (has plug for power and for
> fw)...fsck isn't the problem, i did check that, but forgot to
> mention... im thinking it's the drive itself...
> what is an RMA?
> im not sure if i have a warranty, (no idea where the receipt is but ill
> look.)
> i will try my drive on another computer to see how she works. if it's
> all good im going to back it up then take it to a shop. along with my
> cube, and take my monitor to get fixed aswell (monitor bezel button
> randomly goes off)
> 
> shit.... if only i didn't have to pay tuition this month too...
> Francois
> ps thanks for the replies Erik, and Riba and to everyone else,
> as always your help is much appreciated.
> 
>> Date: Mon, 20 Jan 2003 07:48:25 +0100
>> Subject: Re: [CUBE] Firewire problems
>> From: Erik Ableson <eableson at mac.com>
>> Message-Id: <2C7167F9-2C43-11D7-A266-003065C1AA78 at mac.com>
>> 
>> On thing to check for is whether it was dismounted properly.  If it
>> wasn't then you will be waiting on the system to do it's file system
>> check 'fsck' to verify that the drive is in good shape.  Once you've
>> turned the drive on, check try typing top -u in the terminal and see if
>> there's a process called fsck running. If there is, then let it run
>> it's course and see what happens.
>> 
>> Failing that, it may be time to get an RMA.  I had an external Maxtor
>> 40 that had similar problems where it would work some of the time and
>> not others with no rhyme nor reason to the pattern.  Finally gave up
>> and had them replace it.
>> 
>> Cheers,
>> 
>> Erik
>> 
>> On Monday, January 20, 2003, at 07:30 AM, Francois Barbary wrote:
>> 
>>> i have a fw hd it's a 60 gb maxtor 5600 rpm (ithink) it a very quite
>>> model. just 1 year old.
>>> but the problem isn't really the drive... when i flick my switch to
>>> turn the drive on it doesn't ... at least not right away like it used
>>> to (even a 5 second wait is normal) but now itls minutes. sometimes up
>>> to 10!  once it spins up and tries to mount (i hear r/w noise) it
>>> momentarily spins down then back up! and then tries again (same
>>> pattern of r/w noise) sometimes succeeding, sometimes not. when it
>>> does mount it's only usable for about 10 mins. then it spontaneously
>>> spins down and back up again but this time it's unmountable. it won't
>>> even recognize that its on (lookin in terminal)
>> 
>> 
>> 
>> Message-Id: <200301201215.h0KCF7607944 at ls401.hinet.hr>
>> From: Riba <riba at hi.hinet.hr>
>> Subject: Re: [CUBE] Firewire problems
>> Date: Mon, 20 Jan 2003 13:15:08 MEST
>> 
>> Does it have it's own power supply, or is it bus powered? It sounds
>> like a
>> power supply problem. Also, it can be thta the motor that spins the
>> platters in
>> the HD itself is starting to give up. And now that someone mentioned
>> it, I
>> think I have read somewhere about the problems with the external
>> maxtor drives,
>> try to search around, there might be some kind of fix or update
>> available.
>> 
>> BTW reading about a lot of FW/USB problems various people have
>> reported, I feel
>> compelled to say that my Cube is running perfectly! :) Just to drop in
>> some
>> good
>> news.
> 
> 
> ----------
> Check out the Cube email list FAQ
> http://www.themacintoshguy.com/lists/Cube.html
> 
> To unsubscribe, E-mail to: <Cube-off at lists.themacintoshguy.com>
> To switch to the DIGEST mode, E-mail to
> <Cube-digest at lists.themacintoshguy.com>
> Need help from a real person? Try.  <Cube-request at lists.themacintoshguy.com>
> 
> ----------
> $14.99 Unlimited Nationwide Mac Dialup and Mac Web Hosting from your Mac ISP
> Serious Mac Internet Solutions From NineWire!   http://macinternetaccess.com
> 
> T3Hub  |  3 Port USB Hub weighs less than an ounce!
> Dr. Bott|   <http://www.drbott.com/prod/T3Hub.html>
> 
>  Cyberian   | Support this list when you buy at Outpost.com!
>  Outpost    | http://www.themacintoshguy.com/outpost.shtml
> 
> ADC Extension | Extend the built in cable of your flat panel by 10 ft.
> Dr. Bott    |    <http://www.drbott.com/prod/ADCExtension.html>
> 
>