[CUBE] Firewire problems

[Erik Ableson]

Well - Maxtor was pretty good about mine since I tried on and off for 
quite a while (at least a year) to get mine to work consistently and I 
didn't have the original receipt either.  RMA is a Return(ed) Material 
Authorization.  You should be able to get one from the Maxtor web site 
or by calling their service number.  All it means is that they have a 
record of the drive's problems, and know who it belongs to when it 
arrives on their doorstep.

I doubt there's any local service centers that will be able to do 
anything in the way of repairs on the drive.  Maxtor didn't fix mine, 
they just replaced it outright (with an 80 for my original 40!).  So if 
you go this route don't expect your drive or data back - try to get it 
working long enough to snag a backup first.

Cheers,

Erik

On Tuesday, January 21, 2003, at 04:28 AM, Francois Barbary wrote:

> Im pretty sure that the disk usually dismount properly every time 
> before this problem first started, because usually i leave the power 
> on to the drive on all the time, when my cube goes to sleep the drive 
> spins down, also when it's unmounted it spins down. so it used to be 
> on always. also the drive is powered. (has plug for power and for 
> fw)...fsck isn't the problem, i did check that, but forgot to 
> mention... im thinking it's the drive itself...
> what is an RMA?
> im not sure if i have a warranty, (no idea where the receipt is but 
> ill look.)
> i will try my drive on another computer to see how she works. if it's 
> all good im going to back it up then take it to a shop. along with my 
> cube, and take my monitor to get fixed aswell (monitor bezel button 
> randomly goes off)