On Friday, June 20, 2003, at 04:58 PM, Sean Terrill wrote: > It's been sjobs at apple.com for the better part of two decades. > > How much of that email gets read is another question. He read mine...and had a Mrs. W. Wells call me and make sure my problem was "taken care of". No shit. I was floored. He won't respond personally, but he will have someone contact you if your problem is legit and you can't get help any other way. If ALL ELSE fails...go to the top. jesse .