John, I'd go back to Norton, latest version you have, and use Custom Disks rather than Missing Disk. This usually brings up something that Norton can start chewing on. If that's successful and it mounts after Norton's done, I'd then use disk warrior. Sometimes the drive set up command 'mount disk' works but not often. And if all that fails then a simple initialize will mount the disk and Norton can then be used to 'Unerase' that and recover the data. When you do that recover it in multiple attempts. The recover feature dumps the files into one folder and that one folder (at least under OS9) can take ages to open. Selecting different groups of files to recover from the list gives you multiple recovered folders. Unix for stability. Macs for productivity. Windows for solitaire.-- Hope that helps. FrankF