Jesse, I went back and checked on Rob's posting history - (actually quite a few) and discovered that back in Oct 2002 you were having lockup/freeze problems with an 800 MHz PL upgrade. In one of Roberts posts about the issue he mentions that the installation DVD missed reinstalling a certain screw and that this omission was fixed in a later version of the DVD.. For the 800 MHz processor I had recently that caused my cube to lock up - care to guess which version of the DVD I had?? I can only assume now that my 800 was an old package similar to yours. Can I ask what became of your 800 that locked up your cube? On related subject: maybe there is some demand for a "Blacklisted by Powerlogix" t-shirt. Jeff On Thursday, May 29, 2003, at 02:55 PM, Robert Jagitsch wrote: > Perhaps suppliers should have a forum to warn other suppliers on which > customers to avoid! > > ;) > > R On Thursday, May 29, 2003, at 05:28 PM, mentholiptus wrote: > > On Thursday, May 29, 2003, at 12:07 PM, Christopher Hack wrote: > >> My 2c >> >> Maybe I am missing the point. But every time someone on the list has >> a gripe >> about the bad service at Powerlogix, someone from powerlogix actually >> takes >> the time to write a reply to the list! Is that bad service? > > But is it good service, or just 1 guy from powerlogix responding to a > few negative emails for all of us to see? Because otherwise, rob isn't > an active poster...he only posts on threads related to his company. > > At the same time, no one from sonnet is here....and it looks like they > don't even need to be. I haven't heard peep from anyone with sonnet > problems....just glowing praise... > > My 2¢ > > > jesse > .