[CUBE] 1gig G3 in Cube?

[John Guy]

Nicholas

I am having the same problems myself.

I can't find issue with any of your comments, only empathy.

John Guy



> Jeff, thanks for the reply.
> IMHO, they can hire all the PR firms they want. After what they put me
> through, I'd *NEVER* deal with them again, I don't care what amazing
> products thay have in the pipeline. What I paid for I didn't get, a dual
> 800 G4 and all we're getting is "developement is under way and we'll
> have it shipping in 4-6 weeks". Sad part is, many on this list and other
> Cube forums actually believe this horsehockey and eat up everything
> Robert feeds them. They will _never_ produce a dualie for the Cube, I'm
> sure of it. They're just so full of it, it wreaks all the way to Canada.
> My Cube was gone for 4 months. They plunked a 450 MHz processor in it to
> send it back. They also sent it with a 16 MB ATI card and I had bought a
> Radeon which had fried during the upgrade.
> They could have had the decency to install a faster processor and if
> they had any heart at all, they would have offered a processor for free
> or at least with a hefty discount for all my trouble. I mentionned this
> to Robert and was refused. They could have also sent me a video card a
> heck of a lot faster than what they did (Robert sent me one recently,
> after 7 (!) months of  my originally purchasing the upgrade). I sent
> them a list of vendors and they never moved a finger. "You'll be _soon_
> getting a video card, equivalent or faster than the Radeon". God they
> are so full of it.
> To add insult to injury, they lied to me (intentionally or
> unintentionally) by telling me that the clear case of my Cube broke
> during transport. They had me scrambling to try to find another one and
> when they returned it to me, my Cube had the same case that it did when
> I sent it in (I know, I had carved my initials on the bottom of the
> case). This was a great distraction strategy from their part, they were
> probably buying for time.
> I have had to threaten them with legal action *every* step of the way in
> order to get what was destroyed during the upgrade. Plus, I have had to
> put up with Robert's snide remarks and sarcasm which was apparent
> through his emails.
> In conclusion, a word to the wise: Buyer BEWARE.
> As for Waypoint, I dealt with John Highhouse, a wonderful fellow, that
> managed to get me a rebate from OWC. But Owen was a tremendous pain in
> the rear. I would recommend Waypoint but don't deal with Owen.
> So in order to tally up my losses during this fiasco:
> 
> 1. Computer gone for 4 months.
> 2. Duty on the dual 800 for which I'll probably never be refunded  (200 US).
> 3. Interest I paid on my credit card without having the product in hand
> (20 US in the course of the 4 months).
> 4. Got a computer back with an inferior Video card and processor.
> 5. Aggravation for having to beg for what was mine.
> 6. Dealing with the arrogance of Robert J.
> 7. My Cube was hastily put together with many screws missing inside.
> 
> What they should have done to keep me happy:
> 
> Sent me a tower temporarily, because they were aware that the Cube was
> my main computer at home. When they did send me back my Cube, they
> should have offered me a discount or even offer an upgrade for free. I
> mean, common, how many people had their Cubes fried? 5? 10? This would
> have saved them a lot of bad PR and would have prevented me and others
> from being bitter and posting to appropriate boards. Not lie to their
> customers, like they did with me about the broken clear case in order to
> buy time.
> When they did finally send me back my Cube, they should have put in a
> faster CPU than the OEM 500 MHz. Instead, I got a slower one. They
> should have sent me a faster video card, equivalent to my Radeon a long
> time ago instead of making me beg and threaten them before they actually
> got off their laurels and did something about it.
> In conclusion, a dual CPU for the Cube will never materialize. It's
> vaporware, no matter what Robert says. Powerlogix is rotten to the core
> and hiring the best PR companies will not change this fact. They lie,
> cheat and don't give a damn about their customers. They're simply in it
> for the money.