[CUBE] Strange error message

Laurie A Duncan laurie at cubeowner.com
Thu Jan 29 07:26:33 PST 2004


Sorry, Phil - wasn't trying to impress anyone, just put things into
perspective :)  It may very well be that in your area the degree if hardware
failures is significantly less. Perhaps the unavailability of AppleCare in
FL keeps the hardware gremlins away :)

But if you experience a larger sampling, you might find different results.
That's all I meant, really :)

There's nothing harmful about your posts. I just wouldn't recommend a
reinstall of the OS as a first line of defense in cases like this.

Laurie
-- 
Founder, Editor, FAQ-checker
http://cubeowner.com
Home of The Mac Cube FAQ!
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On 1/29/04 4:39 AM, "Phil Mitchell" <pmitchell at databanque.net> typed the
following:

> Laurie,
> 
> Your credentials are so impressive that I will now return to "list
> lurking" so as not to further expose my obvious lack of same...
> 
> To all those who read any of my posts trying to help - please disregard
> and DO NOT implement any of my suggestions... no harm was intended...
> 
> My apologies to all...
> 
> 'bye,
> 
> pm
> 
> 
> On Jan 29, 2004, at 12:42 AM, Laurie A Duncan wrote:
> 
>> As a Mac Consultant with my own business in NYC and a significantly
>> broad
>> client base, I have to say that a large percentage of kernel panics
>> are, in
>> fact, hardware related. Even so, software-induced KPs are relatively
>> simple
>> to diagnose without the need for a reinstall (archive or otherwise) of
>> the
>> OS.
>> 
>> Laurie
>> -- 
>> Founder, Editor, FAQ-checker
>> http://cubeowner.com
>> Home of The Mac Cube FAQ!
>> AOL IM/iChat: cubeownernyc
>> 
>> On 1/29/04 12:00 AM, "J.C. Webber III" <jcw at kingoblio.com> typed the
>> following:
>> 
>>> I don't mean to be harsh either, but this is the typical support
>>> engineer's response.  Get it fixed and the customer off the line
>>> as quickly as possible.
>>> 
>>> Never mind that this 'shotgun' approach removes any possiblity
>>> of discovering the root cause of the problem, thus providing
>>> the user with some clue as to how to avoid a reoccurance.
>>> 
>>> A complete scratch install should be the last resort, when you've
>>> effectively given up, not the first thing you try.
>>> 
>>> -- jcw
>>> 
>>> Phil Mitchell wrote:
>>> 
>>>> Well, we have not seen a hardware-related KP to date, but maybe it is
>>>> the climate down here in Miami, eh?? Archive installs are not painful
>>>> things (alá the ole "clean install" in OS 9!!), and software updater
>>>> will take care of the rest - in just a few short hours!!
>>>> 
>>>> pm
>>>> Yeah, seems a bit harsh, but as an Apple Consultant, trust me on
>>>> this...
>>>> 
>>>> pm
>>>> 
>>>> On Jan 28, 2004, at 12:21 AM, Alan Thompson wrote:
>>>> 
>>>>> really?  b/c of one kernel panic?  i mean, a kp is bad, unkay, but
>>>>> reinstalling seems a bit rash.  i dunno.
>>>>> 
>>>>> On Jan 27, 2004, at 10:25 AM, Phil Mitchell wrote:
>>>>> 
>>>>>>> That is the new KERNEL PANIC indicator... you should do an archive
>>>>>>> install ASAP and do the software updater thingy 'til you get back
>>>>>>> to
>>>>>>> 10.3.2...
>>>> 
>>>> 
>> 
>> 
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