Sorry, Phil - wasn't trying to impress anyone, just put things into perspective :) It may very well be that in your area the degree if hardware failures is significantly less. Perhaps the unavailability of AppleCare in FL keeps the hardware gremlins away :) But if you experience a larger sampling, you might find different results. That's all I meant, really :) There's nothing harmful about your posts. I just wouldn't recommend a reinstall of the OS as a first line of defense in cases like this. Laurie -- Founder, Editor, FAQ-checker http://cubeowner.com Home of The Mac Cube FAQ! AOL IM/iChat: cubeownernyc On 1/29/04 4:39 AM, "Phil Mitchell" <pmitchell at databanque.net> typed the following: > Laurie, > > Your credentials are so impressive that I will now return to "list > lurking" so as not to further expose my obvious lack of same... > > To all those who read any of my posts trying to help - please disregard > and DO NOT implement any of my suggestions... no harm was intended... > > My apologies to all... > > 'bye, > > pm > > > On Jan 29, 2004, at 12:42 AM, Laurie A Duncan wrote: > >> As a Mac Consultant with my own business in NYC and a significantly >> broad >> client base, I have to say that a large percentage of kernel panics >> are, in >> fact, hardware related. Even so, software-induced KPs are relatively >> simple >> to diagnose without the need for a reinstall (archive or otherwise) of >> the >> OS. >> >> Laurie >> -- >> Founder, Editor, FAQ-checker >> http://cubeowner.com >> Home of The Mac Cube FAQ! >> AOL IM/iChat: cubeownernyc >> >> On 1/29/04 12:00 AM, "J.C. Webber III" <jcw at kingoblio.com> typed the >> following: >> >>> I don't mean to be harsh either, but this is the typical support >>> engineer's response. Get it fixed and the customer off the line >>> as quickly as possible. >>> >>> Never mind that this 'shotgun' approach removes any possiblity >>> of discovering the root cause of the problem, thus providing >>> the user with some clue as to how to avoid a reoccurance. >>> >>> A complete scratch install should be the last resort, when you've >>> effectively given up, not the first thing you try. >>> >>> -- jcw >>> >>> Phil Mitchell wrote: >>> >>>> Well, we have not seen a hardware-related KP to date, but maybe it is >>>> the climate down here in Miami, eh?? Archive installs are not painful >>>> things (alá the ole "clean install" in OS 9!!), and software updater >>>> will take care of the rest - in just a few short hours!! >>>> >>>> pm >>>> Yeah, seems a bit harsh, but as an Apple Consultant, trust me on >>>> this... >>>> >>>> pm >>>> >>>> On Jan 28, 2004, at 12:21 AM, Alan Thompson wrote: >>>> >>>>> really? b/c of one kernel panic? i mean, a kp is bad, unkay, but >>>>> reinstalling seems a bit rash. i dunno. >>>>> >>>>> On Jan 27, 2004, at 10:25 AM, Phil Mitchell wrote: >>>>> >>>>>>> That is the new KERNEL PANIC indicator... you should do an archive >>>>>>> install ASAP and do the software updater thingy 'til you get back >>>>>>> to >>>>>>> 10.3.2... >>>> >>>> >> >> >> ---------- >> Check out the Cube email list FAQ >> http://www.themacintoshguy.com/lists/Cube.html >> >> To unsubscribe, E-mail to: <Cube-off at lists.themacintoshguy.com> >> To switch to the DIGEST mode, E-mail to >> <Cube-digest at lists.themacintoshguy.com> >> Need help from a real person? Try. >> <Cube-request at lists.themacintoshguy.com> >> >> ---------- >> $14.99 Unlimited Nationwide Mac Dialup and Mac Web Hosting from your >> Mac ISP >> Serious Mac Internet Solutions From NineWire! >> http://macinternetaccess.com >> >> T3Hub | 3 Port USB Hub weighs less than an ounce! >> Dr. Bott| <http://www.drbott.com/prod/T3Hub.html> >> >> Cyberian | Support this list when you buy at Outpost.com! >> Outpost | http://www.themacintoshguy.com/outpost.shtml >> >> ADC Extension | Extend the built in cable of your flat panel by 10 ft. >> Dr. Bott | <http://www.drbott.com/prod/ADCExtension.html> >> > > > ---------- > Check out the Cube email list FAQ > http://www.themacintoshguy.com/lists/Cube.html > > To unsubscribe, E-mail to: <Cube-off at lists.themacintoshguy.com> > To switch to the DIGEST mode, E-mail to > <Cube-digest at lists.themacintoshguy.com> > Need help from a real person? Try. <Cube-request at lists.themacintoshguy.com> > > ---------- > $14.99 Unlimited Nationwide Mac Dialup and Mac Web Hosting from your Mac ISP > Serious Mac Internet Solutions From NineWire! http://macinternetaccess.com > > T3Hub | 3 Port USB Hub weighs less than an ounce! > Dr. Bott| <http://www.drbott.com/prod/T3Hub.html> > > Cyberian | Support this list when you buy at Outpost.com! > Outpost | http://www.themacintoshguy.com/outpost.shtml > > ADC Extension | Extend the built in cable of your flat panel by 10 ft. > Dr. Bott | <http://www.drbott.com/prod/ADCExtension.html> > >