On Monday, March 22, 2004, at 01:07 pm, Cube List wrote: > (bad form to insult anybody publicly is my though Sorry, can't agree there. I'm all for speaking ones mind providing it's truthfull and not overly offensive. Much better than the sanitised PC world we are all being forced to live in where we are discouraged from speaking our minds. That is one of the great things about mailing lists such as these and shouldn't be discouraged. If Joel has said anything untrue, unfair, or otherwise distorted the truth, Robert has a right to reply and I would be interested in the response. and remember.....Robert represents a company vying for our business against few competitors. Am I interested in just how badly customers are treated?.........YOU BET! Lacy http://www.anvilchorus.org.uk http://mysite.freeserve.com/gentlemen_songsters/