Thank you, Riba. And it looks like you are exactly right. On send fax, it just fails, exactly if there were no dial tone. Then, I tried calling into the fax number, and although pagesender tried to answer, it did not pick up and there was no fax tone. I took a look at the log and found a bunch of errors, including: efax: 12:56 Error: abnormal termination (code 1) efax: 12:56 Error: Call Placement and Termination: efax: 12:56 Error: Ring Detect without successful handshake efax: 12:56 Error: unable to answer call efax: 12:56 command "Q0V1" efax: 12:56 waiting 2.0 s efax: 12:56 .889 [<CR><LF>OK<CR><LF>] efax: 12:56 response "OK" efax: 12:57 command "Z" efax: 12:57 waiting 5.0 s efax: 12:57 .154 [<CR><LF>OK<CR><LF>] efax: 12:57 response "OK" efax: 12:57 release exclusive use efax: 12:57 done, returning 3 (invalid modem response) The only good of this is that email attachments seem to be making faxing obsolete except for a few dinosaurs that I still have to deal with. I'll just buy a cheap fax machine and be done with this. Thanks again, Jonathan On May 16, 2004, at 10:32 AM, Riba wrote: >> Does anyone know of a freeware utility to test/reset the Cube's >> internal modem? I tried the hardware test CD (for the testing part) >> but it doesn't get past the memory test. > > Good old zterm: > http://homepage.mac.com/dalverson/zterm/ > > Open it up, set the appropriate port, and enter "ATZ" + Enter, you > should get "OK" as an response. However, when your modem gets fried by > a line surge, it usually still responds to the commands - the problem > is that it cannot connect because it is not the logic part that gets > damaged, but the circuitry that interfaces with the analog phone line, > and there is no more connection there. Modem basically acts as if the > phone cable is unplugged.