[Cube] Re: Netgear not neatgear

[Helen Lowe]

phoeniX wrote:

    USB modem?

Yes, I have a USB connected modem which came free from my broadband 
provider.

I'm sorry if I haven't got the technical terms exactly right. But this modem 
works fine, while the router with inmodem built and ethernet/airport 
connection doesn't. That's why I thought it was the router.

phoeniX wrote:

    Nevermind. I didn't realize I was dealing with someone who already knows 
all the answers, doesn't want any input from someone with 20+ years in the 
field, and uses phraseology like "cos".

I don't know all the answers, and never claimed I did. I just did all the 
tests that were recommended in the manual, on the website and by the support 
line. I still don't have any answers, but I've given the router to a 
colleague who has a Windows PC and asked him if he'll have a go at running 
the Recovery utility, so will update you when he's done that. I never said I 
didn't want input. Of course I do, that's why I put the post up. I didn't 
know you had 20+ years in the field. If you would like to make any 
suggestions then of course I will follow them up. I'm really sorry if the 
phraseology offended you. I don't normally use cos for because, but you 
caught me at a busy work moment. I promise I'll never do it again.

PhoeniX wrote:

I'm terribly sorry to have wasted your time.

You haven't wasted my time.

Good luck fixing your problem.

Thank you

cheers,
HL