If Helen was talking about a DSL "modem" rather than a standard modem, then my description of why a modem doesn't prove anything about the DSL connection is not applicable; I would have to agree that either her router or her router configuration was the cause of the problem she is having. Marty >Come on people, I got it the first time around. True, the terms can >sometimes be confusing, and DSL "modem" isn't a modem at all of course, >but a lot of people still refer it as such. > >Helen got a USB DSL "modem" from her provider, but she used a DSL >wireless router instead. When it started acting up, she connected to the >DSL with the USB box she had to verify if the problem is in the >connection itself or the wireless router she's using. -- A relevant signature is an oxymoron.