[Cube] Re: Netgear not neatgear

[Helen Lowe]

Hello,

atoa:
Thomas was mentioned in an earlier post! He's a colleague of mine and kindly 
volunteered to take the Netgear unit home to his Windows machine and run the 
recovery utility. And it worked. So that was the goods...

Melvetta:
I found the recovery utility on the Netgear website. There are different 
versions, and there's also a firmware upgrade.

Helen

From: Melvetta Overturf <melturf at direcway.com>
Reply-To: melturf at direcway.com,"A place to discuss Apple's Cube." 
<cube at listserver.themacintoshguy.com>
To: "A place to discuss Apple's Cube." <cube at listserver.themacintoshguy.com>
Subject: Re: [Cube] Re: Netgear not neatgear
Date: Sun, 25 Sep 2005 09:31:05 -0500

I would like to know how to use the recovery utility and where to get it. 
Thanks, Mel

atoa wrote:

>Who is Thomas, and what were the goods?
>
>On Tue, 20 Sep 2005, Helen Lowe wrote:
>
>>Thank you everyone for your suggestions, time, and general helpfulness.
>>Great list!
>>
>>Thomas came up with the goods, ran the recovery, and I've just got it back
>>up and running. So that's a relief ... I was rather dreading having to 
>>come
>>up with more cash.
>>
>>Yes Riba was right, it was a DSL "modem" from the provider but I use the
>>router instead. I didn't know the DSL thing is not really a modem. What is
>>it then?
>>
>>I had the following from the Netgear online support:
>>
>>"... apologies if the wrong message was communicated by the support team.
>>They may not have fully understood you only had Mac machines available 
>>with
>>which to run the Recovery Utility. I have discussed the Mac issue with
>>engineering and they have confirmed no current plans to provide specific 
>>Mac
>>upgrades. ..."
>>
>>Best wishes to you all
>>
>>Helen
>>
>>
>>
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