Hi Folks, Had to jump in and say. Permanent marker is usually benzene based This means that benzene will usually react with the plastic to make a bond . hence the name permanent marker (not really). Unfortunately, benzene like any oil ,lubricant de-greaser etc. will damage the plastic even though it may not be apparent there will be some permanent affect hence the polishing on keyboards as we use them (oil from your hands combined with heat that we radiate). I know, I know, you want a solution not an explanation. Whatever you use, it will cause damage, the question is which damage can you live with. My suggestion is dilute whatever solvent you will end up using. Sometimes to clean just the area that is affected will result in a discolored spot due to solvent damage. Do try the removing agent in a hidden spot to see if it causes damage or discoloring. Do dilute the solvent I would also recommend wiping the entire flat surface of the area, this way any future discoloration of the plastic as it ages will be uniform. Manufacturers texture large flat plastic areas to hide production flaws . Whipping the entire are underneath the Duo will make it less obvious that marker was removed using a solvent. This is my limited knowledge on the matter , hope it helps . I would also recommend using some kind of brush, preferably of natural bristles so that it will not dissolve into the powerbooks textured surface. The brush will help remove the ink from the textured surface. Once you've removed the ink, neutralize the solvent by whipping as much as you can away with a damp cloth, as any solvent left behind will continue to react with the plastic and "break it down" . Cheers Carlos Marc wrote: > Steven, > > Shipped equipment all over the world, and often customs would write > on the custom plastic packing crates. > > Between their markings and the residue from labels, sticky tape and > duct tape, our favourite cleaner was WD-40. Hate to think what was in > it, but it did the job nearly every time, without any obvious damage. > > Obviously, not worth the risk of spraying directly at your machine, > but rather spray onto a soft rag and gently rub. > > For the tougher stuff, we'd lay a little kitchen towel on the area, > wet it with WD-40 and leave it in place for a while. After some time > you'd usually find it all easy to wipe off. > > ** BUT ALWAYS CHECK THAT THE PARTICULAR CLEANER YOU ARE USING DOES > NOT AFFECT THE PLASTIC BY TRYING IT ON A HIDDEN CORNER FIRST! ** > > Good luck. > > Marc