In a message dated 8/4/03 6:09:45 PM, g_alan_e at yahoo.com writes: << But "vital element" is singular, taking "words" as a collective whole. :P >> Heh...lets all just rewrite the sentence! << So, are you in customer support? AKA the helldesk? ;) >> No, I run the international group for a company which sells textile equipment. Used to work for a little bitty company called Exxon (politics...yeech). As I travel, I need local access #'s. AOL, tho a POBGF, does have good international coverage. Dialed in from Bandung, Indonesia last year. Ran a tech support group for 2 yrs....I'll stay in management! Didn't get a chance to crank up the 2300 last night, I'll do it this evening and post the specs this PM if possible. Andrew