Thanks Brian. I never thought of deleting the preferences of the modem and those of the remote access, but I'll bet that will work. How about zapping pram, especially before doing lengthy reinstalls? Thanks, again. Dan in AZ Brian Getz wrote: > You could try removing the preference files for modem > and remote access and reboot. > > Also maybe remove remote access and reinstall. > > Has it worked before? sometimes the upgraded OS's > don't like the old technology, you could try to do a > clean install of the original OS, that way you can > dump it later.