[Duo2400] Re: Internal modem on 3400c

[Ben Smith]

> -----Original Message-----
> From: Duo/2400 List [mailto:DuoList at lists.themacintoshguy.com]On Behalf
> Of sirksd
> Sent: Friday, August 08, 2003 11:18 PM
> To: Duo/2400 List
> Subject: [Duo2400] Re: Internal modem on 3400c
>
>
> Thanks Mad Dog for your suggestion.  We tried that and found the
> PB3400/G3 modem
> extension was checked in the extension manager.  And the modem
> still doesn't work.  The
> ethernet connection works wonderfully, but a dialup modem
> connection through the rear internal connection still gets
> "cannot find dialtone"
> message.  By the way a Global Village modem PCMCIA card worked
> fine.  He just doesn't
> want to use a slot in that way. Any other ideas?
>
> Dan in AZ
>
If you have no dial tone then it is worth checking that you have the correct
phone cable, this is a common problem here in the UK as the US modem cables
are pinned out wrong, also cables from different brands of modem have
different pin-out's. the symptom we see is that the modem is recognised, and
passes internal diagnostics, but has no dial tone so cannot connect, try
finding someone who has the same modem and use his cable to see if it works.
Ben.