[Duo2400] 280c modem trouble

[Andrew Prince]

Hi Brad:

You should really find out what brand of modem you have. That will tell you
if you need Apple's software (I think) or Global Village's software
(extension and control panel). If the plastic around the modem jack is
black, you have the Global Village modem, and you should get the PowerPort
500 software from ftp.globalvillage.com (or I could probably send it to
you)...

I'm not familiar enough with Apple's Express Modem, so I can't help you with
that.

Another thing is: have you plugged the modem into a Digital phone line? Like
at a hotel or at a business office? If so, you've probably blown the modem,
and it will need to be replaced. You can check it out with pretty much any
terminal software (I'm partial to Zmodem, but...)

There has been lots of discussion about Duo modems, so search the
archives...

TTFN
Andrew

> -----Original Message-----
> network.  The modem use to work about a 8 months ago and then started
> acting funny with the same messages, thus the initialization
> of the hard
> drive and the reinstall of 7.5.  I have noticed that on other
> opperating
> systems there are control panels for the selection of modems,
> etc.  is this
> what I am missing?  Perhaps any other panels, extensions that
> I have missed
> installing? Any help on this would be appreciated.  Thanks.
>
> Brad
>