[Duo2400] Re: keyboard question

[Lela Tong]

Hi Aqua,

Thank you so much for your kind support!

My credit card company agreed to help.  After a lot of
correspondence, they just recently refunded the money -- and,
they've informed me that they are working on it.

So, I'm relieved that we won't be driving down for a visit... though
I'm grateful that you'll accompany me :)

Best always,

Lela


--- "Andrew W. Hill" <jessicat at jmug.org> wrote:
> Hm....
> You know, its not illegal to pop in on him at home, as long as its
> 
> not repeatedly and you leave when they ask...
> I'm in the SF area too, if you're looking for company for the... 
> ahh... drive...
> Aqua
> 
> >Hi Richard (The Winfidel),
> >
> >Thank you so much for calling -- I wish that you were able to
> speak
> >with Mr. Stokes.
> >
> >I have never spoken to Mr. Stokes personally.  I have only
> emailed
> >him -- I offered many many times to drive down since I'm in San
> >Francisco and he's in San Jose.  But, he refused -- saying that
> due
> >to the decrease in sales, he has had to take a 'real job' and
> thus
> >works full-time.  So, he is working part-time (I've noticed that
> his
> >emails are sent early mornings and weekends) on the Apple parts.
> >There may be other persons involved -- since the padding had
> black
> >hair and white hair... yech, sorry to be so graphic.
> >
> >I now realize your "wisdom" in stopping by and checking the
> store.
> >
> >I hope that my credit card company can do something.
> >
> >Thanks again for trying to call,
> >
> >Lela
> >
> >
> >
> >--- Richard Adams <duo280 at hotmail.com> wrote:
> >>  Boy, these guys really must not want to stay in business!
> >>
> >>  I actually found their attitude obnoxious enough to try and
> call
> >>  them (long
> >>  distance on my cell phone, no less) to let them know that I'll
> >>  never buy
> >>  anything from them if they generally treat customers the way
> >>  they've treated
> >>  Lela. That's what I wanted to tell them. And I would have.
> >>
> >>  If they even answered their phones.
> >>
> >>  Helluvaway to try and run a business....
> >>
> >>  Ciao,
> >>
> >>  The Winfidel
> >>
> >>  >From: Lela Tong <lelatong at yahoo.com>
> >>  >Reply-To: <DuoList at lists.themacintoshguy.com> (Duo/2400 List)
> >>  >To: <DuoList at lists.themacintoshguy.com> (Duo/2400 List)
> >>  >Subject: [Duo2400] Re: keyboard question
> >>  >Date: Fri, 8 Nov 2002 06:00:03 -0800 (PST)
> >>  >
> >>  >Hi Bob,
> >>  >
> >>  >Gosh... it looks as if there's only one representative (thus,
> >>  he's
> >>  >the manager).
> >>  >
> >>  >He is refusing a refund and says that the scratches which it
> >>  seems
> >>  >that he was aware of (I guess this is why he didn't want me
> to
> >>  come
> >>  >by and pick up the part) doesn't affect the functionality. 
> He
> >>  says
> >>  >that the majority of his merchandise is used, but the
> keyboards
> >>  are
> >>  >new.
> >>  >
> >>  >He hasn't replied to my last email.
> >>  >
> >>  >It looks as if you're right -- I was ripped off.  I wonder
> what
> >>  else
> >>  >I can do since I paid with a credit card.
> >>  >
> >>  >:(
> >>  >
> >>  >Lela
> >>  >
> >>  >

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