On Tuesday, Jun 24, 2003, at 12:04 US/Central, Brian Getz wrote: > When i try to dial up I get an error message, the port > may be in use ETC. appletalk is inactive just in case. > Brian, Just checking out everything that I may know: It probably doesn't matter but in my "Express Modem" control panel I have checked the box on the bottom that says "use internal modem instead of modem port" In the "modem control" panel, you should have connect via "internal modem" as you choice. And then your choice should be for modem "Geoport/Express Modem." Leave the sound on for awhile so you can if it's really dialing or if you are accidentally waking up some poor retired librarian. Dialing should most likely be "tone" unless your phones have a big round dial thingy on the front with several finger sized holes arranged in a circle ;-). You may or may not want the modem to ignore dial tone. Usually you don't ;-). If you do reinstall the system software install the "internet set-up assistant" or something like that. After you've formatted your partition and reinstalled the system software, the start up assistant will run automagically and one of it's last questions asks if you want to set for the internet. As you might guess, say "yes" (or... er... um click yes) and input your dial-up and ISP settings as the assistant asks for them. Sometimes this will get things working because everything has been cleared. You can also run the internet set-up assistant by finding it on your hard drive or installing it from your System CD. Hope that helps. If none of that works and you've also tried reinstalling all the express modem software packages, you just may have a dead modem. There is so little to these modems that they just last and last and last... long after you want them dead ;-) Hey, I just remembered you need some sort of update to run this software with MacOs8.1 check with Apple's site or here: (you may have to paste this URL back together) http://www.sims.berkeley.edu/~jwang/pitstop/GeoPort/Geoport- EM_3.1.1_Update.txt cheers, Randy -- "The War on Drugs has really been a war on the poor. Rather than supporting those who are vulnerable, we are punishing them and making it even more difficult for them to participate in a very competitive society," says Dan Merkle, co-chair of the Race and Class Disparity Task Force for the Seattle/King County Bar Association's Drug Policy Project.