At 3:30 PM -0700 6/30/03, Brian Getz wrote: >The Duo is running OS 8.1 >Apple Telecom Modem 2.3.3 >Express Modem Tool 3.1.O >Open Transport 1.01 >Modem 1.0.1 >PPP 1.0.1 >TCP/IP 1.3 > >Since i had the Duo open I removed the modem and >rebooted with extension off, trashed all the modem >preferences and rebooted. > >As Far as the software was concerned it did the exact >same thing when there was no modem, so I am guessing >the modem is dead. > >I reinstalled the modem and rebooted again after >retrashing extensions. Still does not work. > >I am open to any suggestions. > > >I am trying out the battery reset, I will let you know >the results. Trash; Apple Telecom Modem 2.3.3 Express Modem Tool 3.1.O as these have nothing to do with your modem, which needs Global Village Power Port software for Duos and 500's. I may have it around the place somewhere if you can't find it at the GV site. Paul