>> Hi Donna, what do you mean by loops? I do know from the very little experience I have with a duo is that the batteries being so old now are nearing or have already met the end of their life. Perhaps you need a new battery. I would post a separate query for more help. Alex > I want to use it for word processing and some dial in web checking. > Unfortunately it has been VERY uncooperative battery wise. It starts > up then > loops. Sometimes. I need to try it again soon. > > Donna >