Larry, Did you ever get a response from them? Your post on 12/12/03 is the last thing I have gotten from this group...Is it still in existence or is Verizon DSL blocking it from me? Regards, Mike K Larry Hutchinson wrote: > I purchased a firewire HD enclosure with removable tray from a > place called cooldrives.com. The following email that I sent to > their support explains my problem: > > ------------------------------- > Product: removable tray IEEE-1394 firewire Oxford 911 enclosure for PC and Mac users! > http://www.cooldrives.com/retriefiox91.html > > Problem: works on Windows machines but not on Mac. > > On two Macs, a G4-733 and a G4 dual 533, plugging in the above drive (with > an existing Mac HD), results in no mounting. This is the case with either OS 9.1 > or OS 10.3.1. On both machines, other firewire devices including other > firewire drives work fine. > > On OS X, choosing about the Mac followed by the More Info... > button and then selecting firewire from the list first lists the > Firewire Bus under Device Tree but after plugging in the drive > and doing a refresh, the profile says No devices found. > > Since I (mistakenly) ordered two enclosures, I tested both with > the same results. > > > ** > > Also, On Win2K or WinXP, I have to physically disconnect the cable to > unmount the drive so that another tray can be recognized. I would have > expected turning the key to off would have done this. > ------------------------------- > > It has been more than a week and I a haven't heard a beep from them > and, frankly, suspect I never will. > > I did a bit more testing and found the drive works on a 17" iMac but not > on another G4 we have. So somehow this drive just doesn't work on > G4s. > > Anybody know why or if there is a fix? > > Can anyone recommend a similar enclosure where different IDE drives > can be easily swapped in and out? > > > Larry Hutchinson > WaveMetrics