I am not sure what "don't get pissy" means, as I was just explaining my dial up situation, that I had not mentioned before. My only question was: Why does the update work when I go to Apple's site and do it manually and the automated software update does not work. The files are the same size that are downloades! Tom on 12/10/02 9:52 AM, Wilkin, Wayne (Mass) at Wayne.Wilkin at Staples.com wrote: > What you need to remember is that when you do updates with Software update > vs. downloading them you are doing the updates and installs a totally > different way. Don't get pissy, it was just a suggestion. I have had it > happen to me personally, that's why I suggested it. I can't imagine even > doing some of the software updates over a dial-up, with some of the sizes of > the updates.