[G4] Can't get G4 to connect to the Internet

alberto de leon adeleonc at axtel.net
Sat Apr 12 13:53:25 PDT 2003


on 4/12/03 3:50 PM, alberto de leon at adeleonc at axtel.net wrote:

> on 4/12/03 10:43 AM, Douglas McCabe at douglasmccabe at hotmail.com wrote:
> 
>> Hello everyone,
>> 
>> I bought a used G4 (400 MHz) last week and registered with an ISP to provide
>> an Internet connection and entered all the details provided by the ISP to
>> configure the machine for online use, but try as I might I can't get the
>> machine to connect to the ISP server.  Could there be a problem with the
>> internal modem.  What modem is built into the G4.  In the Control Panel
>> settings for Modem, a long list of modem types is provided in a pull-down
>> menu. Should the modem configuration be for an Apple Internal Modem v30 or
>> v94, or for some other model?  Could the problem lie elsewhere? My telephone
>> line seems to be working normally, and I plugged the connection from the
>> telephone into the G4 socket with the telephone symbol on the rear panel of
>> the machine.  When I attempt to make contact with the ISP number, I hear a
>> series of rapid tones at different pitches followed by single tone at two
>> second intervals. Is there a simple test I can perform that will enable me
>> to test whether the internal modem is working properly.
>> 
>> Hope someone can help as I'm becoming very frustrated at not being able to
>> get Internet access.
>> 
>> Regards.
>> 
>> Douglas
>> 
>> 
>> 
>> 
>> 
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> Doug... First of all you MUST upgrade your modem & follow the instructions!!!
> 
> http://kbase.info.apple.com/cgi-bin/WebObjects/kbase.woa/wa/query?val=+apple+m
> odem+updater&button.x=14&button.y=7&type=downloads&nodes=&dateModified=&geogra
> phy=&type=smartSearch&nodes=&dateModified=&geography=
> 
> 
> Quite a Link!!! then go to modem Scripts and select Apple internal 56K version
> 34 and give it a try...
> 
> I think the problem is not your phone line anyway call yout telephone provider
> and ask them to clean your phone line it will take ablut a minute and you will
> experience a huge cahnge!!!
> 
> Hope this will help you
> 
> Best regards... Alberto de León



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