[G4] Quicksilver/CD Problems

[ro shriver]

This is the second drive to fail on this computer. 
The original Superdrive failed within a month of when
I bought a little over a year ago.  And, no,
unfortunately, I did not get the Applecare warranty. 
I'm kicking myself now.  And I'm more than a little
ticked off that this second one now seems to have
failed.

I've looked all over the Apple site for a replacement
drive for a computer out of warranty.  What am I
missing?  Because I cannot find it.

Are there any other options that I have here, as far
as a replacement drive is concerned?  I would like to
have what I've had in the Superdrive, but don't know
where to start looking or what to look for.



--- Joe Ellis <jellis at gdeb.com> wrote:
> 
> ----- Original Message -----
> From: "ro shriver" <ropho at yahoo.com>
> To: "Power Macintosh G4 List"
> <G4 at lists.themacintoshguy.com>
> Sent: Wednesday, January 29, 2003 11:58 AM
> Subject: [G4] Quicksilver/CD Problems
> 
> 
> > Hello -
> >
> > I have a Quicksilver 867, running System 9.2.2.
> > The Superdrive has been working flawlessly til
> > yesterday, when I began experiencing problems with
> it.
> >
> > It will burn a CD only sporadically.
> >
> > Most of the time, a CD will not show up on the
> > desktop.  It doesn't seem to matter whether it's a
> > blank or a program CD.  In fact, I can't get my
> System
> > CD to show up, nor can I get the Hardware Tester
> CD to
> > show up.
> >
> > It will rattle around in there for a an extended
> > period of time, and then it will eject the CD.
> >
> > I've tried resetting the PRAM.  Didn't work.
> >
> > Additionally, when I try to start the computer
> with a
> > CD in the bay, I get a gray screen for an extended
> > period of time while the CD tries to mount.  I
> have to
> > end up restarting with my finger depressing the
> Eject
> > button til the CD ejects and the system starts up
> as
> > normal.
> >
> > Any ideas?
> >
> > Thanks.
> >
> > Ro
> >
> I hope you have Applecare, I had the same problem
> and after much testing and
> trying I was able to convince the Apple tech folks
> it was indeed a faulty
> drive and they sent me a replacement. (They also
> required that I give them a
> $600 credit card charge that they held over my head
> until I returned the bad
> drive.) The drive is easy to replace and I've not
> had any problems since but
> it was a convincer for me to get the extended
> applecare coverage. The unit
> failed inside the 1 year warrenty period but the
> potential cost for a
> failure after the first year was enought to convince
> me to take out
> coverage.
> 
> Joe Ellis
> 
> 
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