[G4] 10.2.5

[David Crandon]

Hmm...I'd suggest a few things a little different.

I'd use the paperclip before pulling the plug on the computer.

Also, any "proof" that Clarisworks doesn't work properly in Classic?

David Crandon


On Thursday, May 8, 2003, at 11:29  AM, Tracker at aol.com wrote:

>
> In a message dated 5/7/03 5:52:52, jbunn at woh.rr.com writes:
>
> << Here's more:
> I cannot run my Photopage program.  It crashes before it launches.
>
> I put a CD with pictures in the CD drive and it is not recognized.
> Does not appear on the desktop at all.  I now hit the CD eject button
> and nothing happens.  I now have a CD in there and cannot get it out.
>
> The list continues to build....
>
> OS 10.2.5 sucks for me! >>
>
> It appears to me that the problem here is not the OS version. You are 
> having
> too many problems for it to be that simple. I suspect a complete
> reinstallation will be necessary, but let's address other issues for a 
> moment.
>
> With your CD stuck in the drive, I suggest doing a hard shut-down. 
> Just pull
> the power plug and turn off your computer.
>
> Now, put the plug back in and power-up. Hold down the mouse button 
> during the
> boot. This should make your computer spit out the CD since the CD does 
> not
> have an active system on it. If that doesn't work, look for the 
> emergency
> eject hole on the front of the CD reader and insert a straightened 
> paper clip
> to force eject the CD.
>
> With that issue out of the way:
>
> ClarisWorks is something that you will HAVE TO REPLACE as quickly as
> possible. It is too old to run correctly with the newer OS-X versions. 
> It
> will continue to cause problems as you upgrade your OS installation. 
> Bite the
> bullet on this one. In my experience, there is no choice to this issue.
>
> As to the problem with the OS,
>
> Return to the earlier version that you said was working for you. Use 
> the OS-X
> installation CD that you have to perform a new installation of the OS 
> by
> selecting "Archive and save" during the install procedure. When you 
> archive
> and save, you have a chance to keep your third party program files and 
> can
> review your configurations while doing a re-install of the third party
> programs.
>
> I know this sounds like a tremendous amount of work, but what is the
> alternative for you?
>
> You do not have the lastest OS installation CD to work with, so you 
> have to
> do the work one step at a time while trying to save as much data as 
> you can.
> I suggest that you call 1-800-MY-APPLE and purchase the upgrade CD so 
> you
> will have a hard copy of the latest OS on hand all the time.
>
> Sorry for sounding so brutal, but s&*) happens sometimes.
>
> ----------