Hi, My hard drive may have crashed; at any rate my main machine, the G4/733 is in the shop. Unfortunately my copy MS Word won't open on the laptop (it says "Unexpected Critical Error: Can't Start Program.") It's said this before, and all I've had to do is copy the preferences over, but for some reason this isn't working any more. Since this is a "borrowed" version from a friend most likely it's just time to bow out and just use Appleworks to open Word files. I don't use Word for much so I don't mind losing it, as long as I can open other people's files. But my Appleworks 5 won't open any of the Word files for some reason. I think it ought to. Isn't Appleworks supposed to open Word files? Anne Keller Smith Down to Earth Web Design G4 733mHz (OS X.2/Classic) | Graphite iBook 333mHz (OS 9.0.2) mailto:earthpigz at earthlink.net http://www.downtoearthweb.com