[G4] Support

[Snow White]

Unfortunately, most companies do not do support very well.  They 
maintain an affordable level of service and we cannot get all the 
answers we need. The website of the manufacturer should give the most 
current and accurate detail but some do not have good sites.

This is why we have these chat/bulletin board lists. Like hippies at 
Woodstock "We're all in it together man".

Good luck - and complain - alot

jj


On Tuesday, September 30, 2003, at 04:27 AM, Power Macintosh G4 List 
wrote:

> [G4] CPU upgrade/support
> Message-id: <8D358151-F287-11D7-9AC1-0003933EDC98 at optonline.net>
>
>
> On Monday, September 29, 2003, at 06:44  AM, sr ferenczy wrote:
>
>> okay, i see it. but maybe you missed the big disclaimer at the bottom
>> of that whole 3rd party section-
>>
>> "NOTICE: All product information included in this guide is provided by
>> the developer without any independent testing or verification by Apple
>> Computer, Inc. Apple does not guarantee or warrant this information as
>> accurate."
>>
>>
>> ...i wouldnt think apple would be the one to support a 3rd party
>> product, that is the job of the 3rd party.
>>
>> sandor
>>
>
> I have to say that no I did not see the disclaimer. Also as far as the
> operation of the unit itself I did indeed take advantage of OWC's tech
> support which was quite nice, as long as you pay for the phone time.
>   The problem came up in reference to I don't remember what but as soon
> as they asked my config they shut down on me. Not fair.
>   Also while we are on the subject I called for some Final Cut support
> to ask some specific questions about new features in FCP 4.0.2 that may
> or may not be documented.
> I was informed that this tech support number listed in the  FCP
> paperwork would only tell me how to unninstall or reinstall.
> Big help. Over two years I have paid $1700 directly  to Apple for this
> software. Somebody could tell me how to name my clips the way I want or
> when to use the track pitch options.
> Jim