Hi all. I went home last night and wasn't able to connect to the internet with either my browser or mail. I've had RR service for about 3 months with no problems until last night. I sat on the phone w/tech support for about 3 hours troubleshooting and re-troubleshooting. Finally they said that they would send someone out today. After I hung up I disconnected the cable modem and took it over to my PC, set it up and it connects fine. I'm running OS 10.2.8, but if I boot into OS 9.2 it doesn't connect either. I've read that there were problems with 10.2.8, but I installed it on Oct 7 and there had been no signs of problems until now. Here's what I've done: Turned off Mac's firewall and the Brickhouse firewall, Reset Pram, Reset Cuda, did a Ping test with 100% packet loss, shut the computer down for the night, reset trhe Toshiba Modem. I don't know much about it, but it looks as though System Profiler says everything is ok. RR says that they are able to communicate w/the modem... the modem just isn't communicating w/the G4. I live alone, so noone was near the computer since I last was on the internet 2 days ago so nothing was changed since last successful conenction. I am planning on setting up a wireless network in the near future w/the PC, but as of now, the G4 sits alone and the Cable modem is connected directly to the built in ethernet. If OS 9.2 won't connect either it can't be the 10.2.8 netowork problem can it? Is there a possibility that the built in ethernet card is bad?? Any help/suggestions would be Greatly Appreciated! -kevin _________________________________________________________________ High-speed usersbe more efficient online with the new MSN Premium Internet Software. http://join.msn.com/?pgmarket=en-us&page=byoa/prem&ST=1