On Thursday, May 20, 2004, at 11:45 Canada/Eastern, Anne Keller-Smith wrote: > [...] Tech says I'm looking at an archive install, and I really don't > want to do that. Seems > like a sledgehammer to fix a bent nail. Don't know what your problem is, but if you're talking about reinstalling OS X with the archive/preserve user settings option, it may be good advice. OS X is complex piece of machinery, and sometimes troubleshooting may take far more time than reinstalling. You may have to reinstall third-party software (e.g., printer drivers) afterwards, but, if you have been a careful and methodical user, that should still not be a big deal. > G4 733mHz (OS X 10.2.0/Classic) There is no conceivable reason to use v10.2.0. As you've already been advised, you should reinstall and upgrade to v10.2.8 (the upgrades are free). Troubleshooting v10.2.0 is a waste of time. > 896 MB RAM, 40 MB hard drive You must let us in on your secret -- how did you manage to install Mac OS X on a 40MB hard drive? (My first Mac had a 40MB hard drive, more years ago than I'd care to remember. WriteNow, WingZ, Continuum... Ou sont les neiges dantan?) f