A friend brought in his G5 (OS 10.3.9) hoping to use Norton's "Unerase" utility to recover some mistakenly deleted files. I used to use NUM with File Saver installed and had successfully recovered deleted files so I had some hope for helping him get at least some of his data back. After booting from the Norton Utilities 8.0 CD, we ran Unerase which only returned a dozen or so very old and useless files. He had not been using Filesaver as recommended, but I expected better results than that. We then did an experiment where we trashed a small file and immediately tried to recover it using Unerase. No intervening disk activity to mung the directory. The utility did not find it, showing only the handful of files it had located earlier. A second attempt at file retrieval using Techtools proved ineffective also. Are file retrieval utilities that dependent on assisting components like File Saver, or is there something else going on with my friend's system? DaleH