[G4] (no subject)

[lbhammond at comcast.net]

Hello.
my G4iBook/os10.3.3 began keyboard symptoms while in the mail program last 
10/05.
These were first: no response to the "reply","reply all" both in the mail window  
and in the main mail tool bar.  "forward" and others seemed ok.
Then the keyboard started to not respond to "delete", then typing would decrease 
and finally not accept more that one letter to a line. Ultimately, the "send"key 
won't respond. Ultimately, the keyboard symptoms migrate into "apple works and 
text-edit".
I have had the apple store people do software repairs and hardware checks and 
clean reinstalls and archive installs and  then
 give me a brand new G4 iBook with os 10.4 and all the updates. and then the 
symptoms reappeared on the new machine that night!?. 
and the apple store people went thru it all again but tried different things, 
including trashing and rebuilding the mail plist and tried trashing my 
administrator accounts and rebuilding and trying with their personal accounts in 
my programs, andever kind of custom reinstall for mail.....and everything they 
could think of.
 At least twice during all of these attempts, apple used their hardrives to 
backup my info: one of these times they unknowingly used a corrupt hard drive! 
The other times they used my backup for the data transfer.
  The software and applications I have and use are not advanced: iphoto, itunes, 
mail, epson perifreals, palm handheld, adobe photoshop elements.

The things I have tried to keep saved to my desktop are: my desk top text files 
and the updated Quicken 14.0.2 data files.

I cannot give you an exact play by play nor have I been given every repair 
report as apple did not generate a customer copy each time.

I currently cannot use my mail program. I was told at the apple store, that now 
they don't know what it could be and that I will have to send it to cupertino 
for repair. 
I don't know what to do.
Please help me.--
Lisa b.Hammond
Production Design & Styling
206.579.4550