<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Three suggestions... if this is a USB modem, shut the computer off, unplug the modem for about 5 minutes, plug it back in & then turn the computer back on, if it doesn't work, try 24 hours, on a long shot. 2nd suggestion is reset the modem using the AT command. You would need to do in using a program capable of logging into a BBS or telnet. You would then type ATH, which is the command for hanging up. I would see this problem more on Windows back in the late '80s early '90s on 14400 modems and cheap generic early 56k modems. If this still doesn't work, if you have access to another Mac, try it out on it. <DIV>What's cheaper, than that modem if you have to replace it, and I do it when my cable is down, since I don't have POTS service at home is use a cell phone. Virtually any cell phone, in the last 3 years, can be used as a 56k modem and also to send faxes. For $.99 and a couple of bucks for shipping you can get the USB cable for your phone, from eBay, which if you were to get it from the phone store, it would be $20 or more.<BR><DIV></DIV><BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV>Patrick J. Runcie</DIV><DIV><A href="mailto:macandlinuxuser@gmail.com">macandlinuxuser@gmail.com</A></DIV><DIV><BR class="khtml-block-placeholder"></DIV><BR class="Apple-interchange-newline"></SPAN> </DIV><BR></DIV></BODY></HTML>