[HM] Couple of questions

[Barry]

Debbi,

Since nobody else has answered, I guess I will, although I'm not sure I 
will be able to offering anything immediately useful.

There could be any number of reasons why this is happening, from 
permissions problems to corrupt preference files, corrupt system files 
or even bad or incompatible drivers or extensions. If you've gone 
through the usual procedures of repairing permissions and throwing out 
preference files, then using a utility to find problems (like you 
mention below) is the the next step. There are various utilities you 
can try (like Disk Utility, Norton, Disk Warrior, Techtool Pro), but 
I'm not sure they will always be able to pinpoint a problem like yours. 
But perhaps they can. But not being able to start from CD does limit 
your ability to diagnose somewhat. In the end, a reinstall of the 
applications or even the OS is often the only recourse.

My previous mac (a Titanium Powerbook) developed a similar problem 
once. After fussing with it for a day I backed up one last time and 
reinstalled the OS. All was fine after that. There may have been less 
destructive procedures I could have followed, but my patience was 
wearing thin and I had to finish a project by a certain time.

If nothing else, perhaps this response will prompt others to correct my 
misstatements or offer additional support. Good luck!

Barry



On Mar 28, 2004, at 8:16 AM, Debbi Young wrote:

> I asked a question about my computer freezing when shutting down IE 
> about a
> week ago. I've repeated it here, as I didn't get any responses.
>
> I also am trying to startup from my Norton Utilities CD in order to 
> optimize
> my hard drive. I have been unable to accomplish this by either 
> restarting
> and holding down the "c" letter key or by changing the startup disk 
> using
> the control panel. The startup process freezes after about a minute.
>
> Is there another way to optimize without starting up from the CD?
>
> Thanks for any help you can give me to improve the performance of my 
> iMac.
>
> Debbi
>
> on 3/22/04 3:32 PM, Debbi Young at djy at citynet.net wrote:
>
>> I have a 400MHz G3 with 320 megs of RAM, running OS9.2.2. Normally the
>> machine is on 24/7, and I use it mostly for the internet and e-mail. 
>> I've
>> been doing a little graphic design work lately, and have shut down 
>> both
>> Outlook Express and Internet Explorer while working with Photoshop 
>> and/or
>> Quark, and have been experiencing freezes when shutting down IE.
>>
>> I first tried discarding the IE preference file. That didn't solve the
>> problem.
>>
>> I downloaded and installed the latest version of IE for Mac 9.X 
>> (version
>> 5.1.7). Still no improvement.
>>
>> And now when I launch IE I get a message that the preferences have 
>> been
>> damaged, and are being reverted to the last saved version. Not a big 
>> deal,
>> but a nuisance just the same.
>>
>> I probably need to uninstall something (I trashed the previous 
>> version of
>> IE). There are duplicate files in three different Internet folders in 
>> my
>> Applications. This not only takes up space but may be contributing to 
>> my
>> freeze-on-shutdown problem.
>>
>> Any suggestions?
>>
>> Debbi
>
>
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