Thanks for that. That's why I have two different registration numbers. I found my problem. I must have recorded the registration number from the About Box in FCP. My About Box (PB G4 800 OS X 10.2.2) displays the current registration number but without it's final three digits... thank you, Apple. Thanks again, PJ In a message dated 12/8/2002 6:31:10 PM Eastern Standard Time, Erick Baze <erickb at mac.com> writes: >It is looking for the number on the version 3 upgrade. On my copy it is >printed on a sticker that is attached to the paper CD holder for the >upgrade disk. It is completely different from the version 1 disk number. > >Erick > >