[MacDV] Re: Rant...

[mo.og at verizon.net]

Sony is my god!
You use yours everyday, and I kick myself everyday...
What really get's me is that I figured it would be a) and inexpensive 
deck, and b) something inexpensive that I could drag around and shoot 
random footage with... you know just stuff to play with... background 
textures and stuff.

I wasn't too concerned about quality since most of it would get heavily 
processed or overlaid etc.

And I am not kidding... 8 different #'s today alone!

I always buy Sony out of principal, if for no other reason than to 
support their excellent R&D, but now I remember the real reason. SERVICE!

sheesh,
much egg on face,
m

On Monday, November 25, 2002, at 08:13  AM, James Asherman wrote:

>
>
> mo.og at verizon.net wrote:
>
>> Sorry to burden you all with this, but I thought it might be of use to 
>> some.
>> On a whim (what I thought was a good deal) I, tragically, bought an 
>> RCA miniDV camcorder. It was as is at the Wiz, and more than half off 
>> the retail price.
>>
>> The catch was that it was sold as is... no manual, battery etc. I 
>> assumed that I would be able to purchase these items easily, right? 
>> RCA has all the outward appearances of a real company so one would 
>> naturally think it's just a matter of figuring out what bits one 
>> needed and ordering replacement accessories from the company.
>>
>> I have spent so much time trying to get a couple of accessories 
>> (crucial to having the damn thing work) I lose track of the time I've 
>> wasted. I have a scratch pad with the 20 odd different #'s I've been 
>> given, and about 10 names of different supervisors etc. that I've had 
>> to contact to try and get this thing done. It seems that for this 
>> particular product one really can't get there from here.
>>
>> I have never, ever had such an infuriating experience.
>>
>> I will never again, knowingly do business with this company or any of 
>> it's divisions ever. Too bad they do Technicolor...
>>
____________________
Matthew Guemple
Director/MATBLACK > VIS
mo.og at verizon.net
646.734.6601
>>
> Well that's a damn shame. I reply because I did a similar thing. I 
> bought a Sony TRV9 out of the display case at the wiz.
> It was clear that they didn't want to sell it to me as the guy took the 
> battery off it and told me it didn't come with it.
> He wouldn't even look for any of the accesories and so I bought just 
> the bare camcorder and a battery.
> Luckily for me Sony sold me pretty much the whole kit. PS, book remote.
> I use that sucker EVERY day. It is my personal Camera and my DV deck. 
> It is my back up. Very handy.
> Sony Sony Sony.
> Jim
>
>
>
>
>
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