[MacDV] Thanks for sharing:)
Ann Billups
abillups at mac.com
Fri Aug 8 08:44:55 PDT 2003
I, too, had a very bad experience with Sony and warranty issues. We
bought a Sony Cybershot at school, and within 4 months the plastic
bracket thing that held the battery in place broke off. Had to
personally take it clear to West LA (they wouldn't accept a school
district PO for the repair), had to pay up front for it personally, and
then they were initially going to charge me $250 for the repair. I
whined that this was a school, that it was still within the year
warranty, etc, etc, etc, and they finally cut the labor cost to $150.
On Wednesday, August 6, 2003, at 09:51 AM, macsarecool at shaw.ca wrote:
>
> Dennis,
>
> I am glad you shared that experience. After what I heard I never would
> either. Their support sucks and they would not even offer support for
> the Sony Cybershot I purchased three years ago. To them it's like it
> is everyone else's fault.
>
> I am going Canon all the way!
>
> Chris
>
>
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