In a message dated 5/23/03 5:37:24 AM, frankfarwell at mac.com writes: << You might pull one of the drive outs of the FW case install in your mac and see if it works ok their. Also what model mac you are using and its processor speed? >> Im working with a Mac G4, the Harddrive is a new one, 7200 rpm, and Im baffled why Im having so many problems with this. I have Norton here... but Im afraid of destroying the files Im trying to recover...any thoughts on this? Geeze..do you have to buy a back up for back up these days? Thanks, Vikki