You probably won't get a full refund. See their web site for warranty info and return instructions-also what were the terms of the auction? Be sure to get an RMA and note that you have limited time. Full returns have a restock fee. See if they can repair it. Hope you paid via a credit card. Good Luck! > > I am expecting a full refund. The guy (Craig) > sold me a computer that does not work. What do you think I should do? Am I > being unreasonable? All I know is I am out $850.00 CDN.