Hey, Want to say thanks for allt he helpful tips! There is probably not much that canbe done since I purchased the iBook with a money order. I guess they do not offer refunds even though he (Craig) did offer one to me at one point. I am getting the run around for sure. Be careful do not buy anything from - URBAN COMPUTERS!!! I do not want anyone here to get the shaft like I have. Chris -------------------------------------------------------------------- mail2web - Check your email from the web at http://mail2web.com/ .