On 5/6/04 10:45 AM, Richard Gilmore at rgilmor at uwo.ca wrote: > The Adaptec website requires a special "TSID" number or the SN for them to > provide support. It's not actually printed on the card itself? Or is it worn off? Are you trying to use the Image Capture app for scanning? Does the scanner and/or card show up in the list of attached devices in System Profiler? I've got an Adaptec 2930 in my G4 here at work, and it shows up under the PCI/AGP cards section in System Profiler, but since I have no devices attached to it, there's nothing listed in the "SCSI" section. Help any? - Mark