On Monday, May 17, 2004, at 17:48 Europe/London, James Asherman wrote: >> I invariably get a message >> that some necessary software is missing, and that, "unfortunately, it >> is >> not available on the Apple server." Great. >> >> Has anyone seen this? > > Yup. > I think it means , in your case, that you need QT Pro or the Mpeg > component. <GUESS > Jim I've got the latest Quicktime Pro and I've seen it once, so it may be well the MPEG component. Colin McDonald