Wipe the internal drive, do a clean install of the 10.4.1 system, install QT 7.01 (not upgrade) and then install FCP5. Since it does work on a clean install on an external drive, it points toward the upgrade installation on the main HD that is the problem. Also, what's the make and model of the video camera? regards, sb On 6/17/05 3:28 PM, "tucker ian" <carlian at picknowl.com.au> wrote: > > A friend whom I work closely with on graphics is having trouble with > FCP HD since upgrading to Tiger in that it will not import footage > from his Digital Video Camera. It may just be a coincidence that > this is happening since the 10.4.1 upgrade. > > My digital Video camera meets the same fate on his iMac, wheras both > cameras work fine on my G4 desktop. > > We have deleted and reinstalled FCP HD on his iMac's main HD, to no > avail. > > We have installed Tiger on his external HD together with QT7.0 and > FCP HD and every thing is fine. At least he is able to continue his > work this way. > > On the main HD, the import window indicates " VCR OK" , but on > clicking onto the import button the import viewer remains black and > no footage is downloaded. > > Any suggestions please? > > Ian T.