On Sep 27, 2009, at 3:21 PM, Robert & Susan Lloyd wrote: > I'm quite sure that the DVD player on my Dell should play them. Being "quite sure" is not the same as being right. Double check that your Dell indeed has a double-layer disc player in it. By chance, the age of your Dell could indicate that it only has a single layer DVD player. As a side comment, I have not yet seen a Dell laptop that has a DL-DVD drive installed by the factory and we process hundreds of laptops at the organization that I volunteer with.