If it turns out that the storm zapped your friend's cable modem, it may have also knocked out the Powerbook's Ethernet port.<br><br><div><span class="gmail_quote">On 8/17/05, <b class="gmail_sendername">Steve Robertson</b>
<<a href="mailto:stever@mindspring.com">stever@mindspring.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">This doesn't have anything to do with video, but this is the largest
<br>group of Mac experts I can contact easily.<br><br>A friend of mine bought an old Powerbook from me. It runs OS 9.2.2 and<br>is connected to the Internet by a cable modem. About a week ago, the<br>cable company suffered some extensive storm damage. When the cable
<br>service returned, my friend found that she could not open the two<br>pieces of software she uses most of the time – Internet Explorer and<br>Outlook Express.<br><br>After doing some exploring, I found that any software that relies on
<br>the Internet would not open. In other words, Netscape Communicator<br>behaves exactly like the Microsoft products. They put up a splash<br>screen, then just disappear. No dialog box. Any software that does NOT<br>rely on the Internet opens and works fine.
<br><br>The control panels that relate to the Internet will open and have all<br>the correct info entered. I even tried switching to the basic control<br>panels. No help. The cable company is coming today to make sure the
<br>cable modem is working properly, but I can't imagine any way that a bad<br>cable box could kill software like this.<br><br>Any ideas?<br><br>Thanks,<br>Steve R.<br></blockquote></div><br>-- <br>Gordon B. Alley<br><a href="http://galley.home.texas.net">
http://galley.home.texas.net</a>