I was successful in removing all VV files manually and done a new clean install. My problem at the moment is getting my system to work with the mic. I can't get past the set-up. When it checks the room, I can see the meter move and same when I try to read that first test sentence.... I keep getting the mic not connected bs, and can't figure out why. TiBook 500 768 MB RAM OS X 10.2.3 ready to install the update to VV, but need to pass the setup first. I am currently operating with one hand, post=surgery so any help or insight would be appreciated as this note took some time with my left hand. On Tuesday, January 21, 2003, at 05:55 PM, T. Patrick Henebry wrote: >> Thanks... was trying to avoid that, but I guess I will have some >> time to work it all out. > > One thing to keep in mind. The uninstaller *does not* remove all the > files. After running the uninstaller you need to do a Find searching > for files with ibm in the name, delete those files/folders then do > this again searching for viavoice (it does not have to be case > sensitive). > --